Capt. John's Info
Email 📧
captjohnspoonbrellas@gmail.com
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Drop Us a Line
At Captain John's Spoonbrella Rigs, we are here to help with any questions or concerns you may have. Feel free to reach out to us using the information below.
Contact form
We strive to respond to all inquiries within 24 hours
FAQ
What materials are used in Captain John's Spoonbrella Rigs?
Our Spoonbrella Rigs are made from high-quality 304 stainless steel and are fitted with top-quality double strength Mustad hooks to ensure durability and optimal performance.
Are Captain John's products suitable for both saltwater and freshwater fishing?
Yes, our products are designed to be corrosion-resistant and are suitable for both saltwater and freshwater fishing environments.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods available on our website.
How long does shipping take?
Shipping times vary based on location. Generally, orders are processed within 1-2 business days and shipping can take 3-7 business days for domestic orders.
Do you offer international shipping?
Yes, we do offer international shipping. Please note that shipping times and costs may vary depending on the destination.
What is your return policy?
We offer a 30-day return policy for unused and unopened items. If you are not satisfied with your purchase, please contact us to initiate a return.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.
Can I customize my order?
Yes, we offer customization options for certain products. Please contact us directly to discuss your requirements.
How can I contact customer service?
You can reach our customer service team via email at [Enter email address] or by phone at [Enter phone number]. You can also use the contact form on our website.